POLICIES & EXPECTATIONS

Clear next steps. No surprises.

A few simple expectations help us protect learning time, communicate clearly and keep
the center welcoming for every family.

01

Attendance & punctuality

Please arrive on time for your child’s session. You do not have to stay at the center, but please plan to drop off and pick up on time.

02

Cancellation policy

Please provide 24-hour notice when cancelling a session. Otherwise, you will be charged for your child’s
session.

03

Payment plans

Payment plans may be daily, weekly or monthly. Payments are due at the conclusion of each session.

04

Parent responsibilities

Parents are responsible for payments and serve as the moderator between home and school.

05

Communication

If you need to communicate with the owner or a tutor, please call or email at your convenience. Private
matters related to your child’s tutoring needs should be emailed to Miss Lori.

06

Privacy

Student information is kept confidential. Please use email for private matters and avoid sharing sensitive
student details in public channels.

QUESTIONS?

We are happy to clarify a policy before
your first session.

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